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• Maintain all records like Vouchers, Receipts, Bills, and Payments.
• Bank Reconciliation, Payment Collection.
• Monthly GST Working.
• Reconciliation of Sundry Debtors & Creditors.
• Payment follows up by telephonic & mailing.
• Daily Stock maintains.
• Handling petty Cash Records.
• Send Quotation and Purchase Order by Busy software as per order.
• Maintain Sales Purchase Registers & Keep in Software properly.
• Banking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGS.
• Knowledge about Central Excise Vat. This Vat is Exempted in Manufacturing Units.
• Handling to all Sales Tax & Income Tax work like C, H, and Forms Issue from the Sales Tax Department.
• Handling to Day-to-Day Accounting.
• Prepare Salary Statement, PF Account, Worker Salary, Daily wages for Worker.
• Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Buffer Accounts, Balance sheet Statement, Consumption Charts, Trails Balance.
• Tally Erp.

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• Coordinate order processing, delivery and returns of customer orders.
• Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
• Ensure the fulfilment of customers' orders via store pick of delivery service.
• Execute activities driven by data analytics.
• Identify strategic business partnerships.
• Implement new business collaboration plans.
• Implement preventive and corrective measures of disaster recovery plan.
• Implement the customer loyalty programmes.
• Implement the e-commerce activities.
• Maintain business partnerships.
• Manage a diverse service environment.
• Manage the operations for good service.
• Manage the service quality and customer satisfaction.
• Monitor and maintain proper functionality of the website.
• Observe the sales, promotions, marketing and social media activities over digital platforms.
• Promote good service performance.

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• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.

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